Public Services > Central Government

Whitehall IT Quality and Assurance framework launched

Neil Merrett Published 10 April 2017

CCS partners with the Home Office to provide public sector organisations with means to evaluate infrastructure, environments and overall performance of technology


The Home Office and Crown Commercial Service (CCS) have announced the launch of a new IT Quality and Assurance framework designed to provide the public sector with pre-evaluated expertise to test their technology.

Intended to support central government and public organisations with various forms of testing around usability and performance, the framework is classed among a number of complementary digital agreements overseen by the CCS.

This includes G-Cloud, the Digital Outcomes and Specialists (DOS), Cyber Security Services and Crown Hosting agreements.

“If you’re designing and/or building a digital requirement or cloud service integration, you may need independent, specialist quality assurance and/or testing before you go live to ensure a smooth implementation,” said CCS in a statement on the framework.

A total of 42 suppliers will offer services such as function and infrastructure testing through the agreement, with 26 of these providers classed as small or medium enterprises (SMEs).

Services provided through the framework have been divided into eight lots. 

These are defined as:

  • Lot 1 - Quality assurance and testing specialists
  • Lot 2 - Automation, agile and development opportunities
  • Lot 3 - Load and performance testing
  • Lot 4 - Functional testing
  • Lot 5 - infrastructure testing and environments
  • Lot 6 –Operational acceptance testing and disaster recovery
  • Lot 7 - Quality assurance and testing management
  • Lot 8 - Strategic quality assurance consultancy

In order to gain a place on the agreement, suppliers have been required to undertake a Home Office evaluation process, as well as agreeing to the wider terms and conditions for tendering with the public sector.

The framework will function alongside the DOS framework that is hosted on the Government’s Digital Marketplace platform as part of ongoing overhaul of how services and expertise can be acquired in Whitehall.  A second iteration of DOS went live in February as part of an iterative approach to provide user testing and design skills to support digital transformation projects.

Related articles:

Digital Outcomes and Specialists 2 now live on Digital Marketplace

CCS puts quality assurance in place with testing framework

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