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Outsourcing industry looks to put out fire on “burning platform”

David Bicknell Published 26 March 2018

The Global Sourcing Association will hold an ‘extraordinary meeting’ of the outsourcing community today in a concerted bid to ‘reshape’ the industry and improve its standing


The Global Sourcing Association (GSA), the industry association for strategic sourcing and outsourcing professionals, will hold a key meeting later today in which it is looking for help to rescue the industry’s standing and reinvent it.

It has called for the outsourcing community to come together and help to “reshape and improve the industry” in the face of what it says is media and political opposition in the aftermath of the Carillion collapse, and ongoing technology-driven disruption.

The GSA will host the ‘Reshaping Outsourcing’ meeting from 4pm-7pm at the London office of law firm Eversheds, at which GSA Council members will present their thoughts on the state of the outsourcing arena and some of the challenges facing it.

It has will invited attendees to share their views on the state of the industry and to participate in formulating a year-long programme of action. Professionals from over 50 organisations are expected to attend the meeting.

The GSA said the outputs from the meeting will form the platform for that programme, with attendees’ contributions defining the agendas of new working groups tackling specific challenges identified by the community.

Ahead of an appearance before the Public Administration & Constitutional Affairs Committee in Westminster on March 13th, GSA UK chief executive Kerry Hallard said that the conditions created by the Carillion crisis and reactions to it have created a “burning platform” for a “reshaping” of the industry in the UK and beyond.

She said, “Outsourcing is and remains a critical part of public sector service delivery,” Hallard said, “and of the economy as a whole – and while recent attacks on the model have often been extremely wide of the mark it’s clear that the industry’s standing in the public eye needs urgent improvement. This is an opportunity for those of us involved in outsourcing to stand up and be counted, to celebrate our successes, and to demonstrate the almost incalculable value that we deliver every day.

“However, it’s also a chance for us to take a root-and-branch look at the entire space and ask where we might be able to make genuine changes for the better – and whether we need a wholesale reshaping of the industry to ensure our ability to deliver on our value proposition remains unimpeded.”

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