Public Services > Central Government

Ofwat seeks director of ICT and digital

Matteo Natalucci Published 19 September 2017

£110k role will lead technology and infrastructure function within water regulator’s operations, including the move to a cloud-based delivery model


Ofwat, the Water Services Regulation Authority in England and Wales, is looking for a new director of ICT and digital who will be expected to oversee a move to a cloud-based model for the regulator, coupled with integrated technologies and a robust underpinning infrastructure.

The new recruit will be expected to work flexibly across a range of longer-term ICT programmes and projects as well as leading the delivery of a portfolio of technology enabled changes including defining the organisation’s enterprise architecture and delivering cloud migration.

A key part of the role will be responsibility for developing the ICT inputs to its information management strategy, preparations for GDPR and associated project delivery, contract management, highlight report, disaster recovery and business continuity arrangements and ensuring the organisation’s  systems and infrastructure more generally contribute to and abide by this strategy.

The post-holder will be reasonable for leading the technology and infrastructure function within Ofwat’s operations pool as well as delivering and shaping the ICT inputs and achieving the outcomes from the organisation’s ‘fit for the future’ and ‘compliance and assurance’ programmes. The new director of ICT and digital will also play a critical role in leading the business process redesign alongside ICT systems and infrastructure changes.

Cathryn Ross, Ofwat chief executive said “Ofwat needs to be at the very top of its game. Our work is high profile and fast moving, within a dynamic and agile environment.  You will work flexibly across a range of longer-term programmes and projects, as well as delivering responsively at short-notice to changing priorities. You’ll also make a significant contribution to our ongoing transformation programmes, including culture and operational change - Fit for the Future and continuous improvements through Compliance, Assurance and Improvement to make the whole of Ofwat the best that we can be.”

The vacancy notice said, “You will play a key role working with our partner as an intelligent client to scope what needs to be looked at and manage the ICT elements of this co-source relationship – which may include expertise on specific projects, capacity to cover operational gaps and helping us to achieve efficiencies in our ICT supply chain. There is lots to do, at pace – and you will bring strong credentials in leading and delivering ICT change within a similarly complex and customer focussed organisation. You’ll also do that as a great team player, passionate about innovating and getting the basics right – translating technical complexity into language and actions that our people can understand – ensuring that ICT and infrastructure enables us to be the regulator we need to be now and in the future.”

The job specification continued, “In terms of delivery, there are key components of the current strategy, such as moving to a Cloud based model with integrated technologies and robust underpinning infrastructure, that have yet to be put in place and strong leadership skills will be needed to drive effective change and embed the benefits that well thought through new technology can bring. 

“We are in the process of launching a new unified comms and document management solution, putting in place new HR and programme management systems. The next stages will see us completely review our payroll and intranet solutions and think through how our processes can improve which will be done working with co-source partner,” Ofwat said. 

The salary range for the role ranges from £74k - £111k. External candidates can expect to achieve a starting salary from the bottom of the band up to £90k, depending on relevant skills and experience required for the post.

Applications close on October 9 with panel interviews scheduled for October 23.


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