Public Services > Central Government

Home Office wants single service capability to enhance national biometric system

Matteo Natalucci Published 10 January 2018

£308m project will transition service management of the IDENT1 and IABS systems to a single supplier


The Home Office has a Biometrics Programme that provides a biometric capability to support law enforcement, immigration, border security and UK passports.

The programme is responsible for two legacy national biometric systems (IABS and IDENT1) that provide a core biometric capability with clear duplication of components/functions.

Now, the Home Office has said it wants to procure a single service management capability for the two IABS and IDENT1 systems, developing a Strategic and Central Bureau Platform (SCBP) as part of the Home Office Biometric Programme.

The procurement will transition service management of the IDENT1 and IABS systems to a single supplier, with some service improvements. It includes application support and maintenance of the in-scope subsystem applications and the business capabilities and system functions they deliver as well as infrastructure support services for the in scope subsystems, including working with the existing data centre provisioning and network supply,

The delivery partner will also be responsible for ITIL Service Management for the subsystems in scope as part of the wider HOB and Authority ecosystem. Additional requirements for the project include migrating both the IDENT1 and IABS applications into a public cloud hosting environment.

The budget for the project is £308m, with an initial contract term of six years plus an option to extend by two years and then by a further two years. In all, a potential contract length of 10 years.

The opportunity is currently as a Prior Information Notice (PIN) with a contract notice expected to be published around February 28.

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