Public Services > Central Government

Home Office pursues DOS route to find digital skills for new police database service

David Bicknell Published 01 November 2017

Department looks for content and interaction skills for 18 months as part of Law Enforcement Digital Services work to replace Police National Computer and Database


The Home Office is hunting on the Digital Outcomes and Specialists (DOS) Marketplace for a content and interaction designer for police intelligence as it seeks to develop a replacement service for the Police National Database (PND) and Police National Computer (PNC).

The work, which is due to start on November 20, is expected to continue for around 18 months. According to the DOS opportunity, work has begun on wireframes for the new system which is predicated to have a “significant impact on police intelligence users.”

Both specialists will be working as part of the Law Enforcement Digital Services (LEDS) programme which is developing PND and PNC replacement services.

According to the opportunity details the LEDS programme is specifically exploring how to replace the service that intelligence staff in all UK Police Forces currently use to find intelligence at a national level with a new user interface supported by modernised search capabilities.

The content designer will be needed to work with user researchers to define user needs and iterate the existing design. The interaction specialist will design the user interaction for the new tool. Both will work as part of an agile user led team alongside other designers.

According to a DOS document earlier this year, IBM won a £12m, two-year contract from the Home Office for a National Law Enforcement Data Programme (NLEDP) Application Development Service. 

The contract award note said the Home Office has existing data systems whose contracts begin to expire in 2019. It said the systems are expensive to operate and maintain, and difficult to change to accommodate the rapidly evolving law enforcement landscape.

It said the procurement would enable NLEDP to replace these systems with LEDS. It added that LEDS will ensure continuity of business services, and act as a platform for innovation to transform the way the Home Office manages and supplies data services to law enforcement communities and other authorised agencies both throughout the UK and internationally.


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