Public Services > Central Government

Home Office chooses Computacenter for end user computing contract

David Bicknell Published 09 June 2017

£24.5m deal running until May 2020 covers overall management and level-2 support of disaggregated Home Office supplier ecosystem


The Home Office is understood to have awarded a major end user computing (EUC) deal worth up to £24.5m to Computacenter as part of the Home Office’s disaggregation strategy from the IT2000 contract that was originally awarded to a Fujitsu-led consortium called ‘Sirius’. 

IT2000 developed the Home Office's email, intranet, extranet and telephone voice services, supporting what were then some 19,000 desktop devices. The Sirius consortium comprised Fujitsu, PricewaterhouseCoopers and Global Crossing.

The newly awarded Computacenter contract is believed to be for overall management and level-2 support of the disaggregated Home Office’s End User Compute supplier ecosystem.  The contract began at the end of May and will run until at least May 30, 2020, with a potential one year extension under a “3+1” deal.

It will comprise EUC Level 2 Support and is believed to cover the rollout of around 70,000 devices for over 30,000 users, ramping up to full service on a ‘per device charge’.

Computacenter is to provide service delivery and user experience innovation as well as business engagement and training services, plus the provision of “tech bars” and end user IT analytics.

The contract has been described to Government Computing as not so much a ‘tower’ contract, but more a logical grouping of scope and the acquisition of capability from the marketplace. It is further understood that references were regarded as key to the contract’s eventual destination.

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