Public Services > Central Government

HMRC tenders for data warehouse replacement

David Bicknell Published 12 November 2012

Department wants to modernise and streamline its data from numerous sources into a single warehouse


HM Revenue & Customs (HMRC) plans to replace most of its existing data warehouse capabilities in a bid to simplify its estate and replace it with a 'new world-class enterprise IT solution.'

HMRC wants to create a single warehouse to support a range of business intelligence objectives and hopes what it calls the 'data warehouse consolidation project' will prepare its business for a new enterprise warehouse. It expects the project to be completed by 2015.

In a pre-tender for the 'enterprise data warehouse solution', HMRC says that its responsibilities for the collection of taxes produces considerable amounts of new and changing data. Its transactional systems then hold this data for day-to-day front-line service delivery.

The department collects and stores very large volumes and types of data from these transactional systems and other sources in a series of warehouses and associated data marts. This so called 'data at rest' is then used for a number of purposes including planning for future service delivery, estimating and verifying departmental performance, balance of trade statistics, formulation of UK Government policy, and tax compliance processes.

Over the years, HMRC's data warehouse IT estate has evolved and led to growth in the complexity and cost of warehousing data, a reduction in the responsiveness to new requirements, and complications in fully exploiting data, the pre-tender says.

The new enterprise warehouse solution must be introduced over a period between 2013 and 2015, HMRC says, and will need to address a number of priority requirements first, so that specific business benefits that are tied to availability of specific data feeds and business intelligence (analytics) tools can be delivered from 2013/14.

Once this initial capability is established, the pre-tender says, it should be followed by full implementation and transport / transformation of historic datasets and analytical models that are currently held in a number of physical and IT architecture locations.

"The future operating model for provision of a warehouse IT solution to HMRC is being developed at the present time and is not yet fully formed," according to the pre-tender, which adds that HMRC's strategic supplier Aspire will provide a service integration role to HMRC as part of the warehouse project.

An initial market engagement event held in July attracted 32 suppliers and a further all-day engagement event is being planned for 23 November.


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