Public Services > Central Government

GDS issues tender for the redesign of government licensing service

Matteo Natalucci Published 14 August 2017

Provider sought to conduct discovery into user needs of license applicants and local authorities and take this through alpha

The Government Digital Service (GDS) has published a tender for the redesign of the government licensing service through discovery, alpha and beta phases.  

According to the tender, the existing licensing service “does not meet user needs; neither those of the public nor the ones of local authority users.” The tender indicates that in order to be compliant with the EU Service Directive, the new government licensing service will need to provide, find, apply and pay functions for all the necessary permits and licences involved with providing particular services. It will also need to adhere to GDS' Digital Service Standards and use common components, for example, GOV.UK Pay, as part of the service where appropriate.

The tender explains that previous discovery work recommended developing an Alpha build with the Temporary Event Notices (TEN) licence and possibly one or two others. This would provide insight into user needs associated with all the other licences (over 100) that the service needs to support.

The expected contract length for the contract is between 12 and24 weeks for a value between £150,000 and £300,000.

GDS expects the new service to be live by the end of the financial year.

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