Public Services > Central Government

DWP seeks multiple roles to support Universal Credit data needs

Neil Merrett Published 05 June 2017

Department turns to Digital Outcomes and Specialists (DOS) framework to recruit delivery manager and business analyst for potential two year contract


The Department for Work and Pensions (DWP) is seeking both a delivery manager and business analyst to support development of the full service of its Universal Credit welfare reform programme.

Advertised via the government’s Digital Outcomes and Specialists (DOS) framework, the separate roles are being offered as two year contracts to support the data delivery team behind the project.

Devised as a means to merge employment and support allowance, income support, child tax credit, working tax credit, and housing benefit into a single payment, the long delayed Universal Credit is presently being provided in limited capacity on a system using older previously developed IT.

At present, a full service that will make use of new digital systems to manage payments and accounts is expected to be completed and in place by around 2022.

With work ongoing to meet the project's shifting deadline, it is anticipated that successful candidates for the delivery manager and business analyst positions, which carry a weekly salary of £830 and £640 respectively, will commence work by the end of the current month at the latest.

The delivery manager will be expected to lead a team providing required data services to Universal Credit stakeholders for tracking and improving the operational performance of the programme.

Responsibilities will include ensuring developers are able to ensure best practice in their approach to using data and analytics to inform a service, while demonstrating a “deep knowledge” of agile methodologies such as Scrum and Kanban.

The specialist chosen as a business analyst will be required to “own the product roadmap for innovative data and analytics products” as well as writing about user stories and creating data models using the Oracle Data Modeller technology.

A closing date for applications for both roles has been set for Monday June 12, with a deadline set for this Wednesday (June 7) to ask questions on the roles.  Both positons are based in London.

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