Public Services > Central Government

DfT awards Azzurri £1m IP telephony contract

Charlotte Jee Published 15 May 2013

Five-year contract through PSN framework to establish network at three DfT sites


The Department for Transport (DfT) is due to deploy IP telephony across three sites via a £1m contract awarded to managed communications services provider Azzurri Communications.

The IP telephony network will be rolled out across two core locations in London and a remote site in Hastings. Deployment has already started, although the 'go live' date is yet to be confirmed.

The contract was awarded through the government's Public Services Network (PSN) procurement framework under the category of 'professional services'. It includes full project management, design and installation services, user training, a security audit and an on-site engineer for three months after the project's launch.

The network will be based on a Mitel Communications Director platform, with 400 unified communication licences for voice conferencing, unified messaging, call recording and a call logger. This will support 2,500 extensions and 100 contact centre agents.

Vim Vithaldas, CEO, Azzurri Communications, said: "We're delighted to win this contract through the PSN Services framework as it is our first notable success in supplying services and technology to central government. Azzurri already has a very strong record in Local Government, having delivered major ICT contracts to organisations such as Cornwall, Wiltshire and Durham Councils, but the PSN framework has helped open up a new route to central government departments."

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