Public Services > Central Government

Deloitte chosen to support NOMS cloud managed service needs

Neil Merrett Published 07 December 2016

Contract valued at £4.2m aims to support digitisation and network aims for prison and probation service transformation, as well as the replacement of existing NICTS contract with HPES


The Ministry of Justice (MoJ) has unveiled Deloitte as the chosen provider of specialist IT cloud managed services for the National Offender Management Service (NOMS) as part of a £4.2m contract.

Scheduled to last for two years, the contract, which came into effect in July was obtained via the G-Cloud procurement framework, among a number of other agreements relating to NOMS technology policy.  Deloitte is expected to support the planned digitisation of prisons and probation services.

According to the department’s contract, call offs from the contract will support three key objectives such as digital prisons initiatives that cover networks, in-cell technology, and cyber security needs, as well as supporting the establishment of a project management office (PMO) service.

Deloitte is also expected to assist teams working around exiting a Northern Ireland Courts and Tribunals Service (NICTS) contract that includes a system migration programme, as well as defining future service models.

The award is part of NOMS wider objectives to transform its IT approach with the support of contracted third parties.

These aims include having technical and commercial solutions in place that allow for a more scalable approach to digital technology use in prisons, as well as a focus on delivering common services across the National Probation Service (NPS).

A significant part of the work will look at the exit from, and replacement of an existing ICT services contract with Hewlett Packard Enterprise Services (HPES).  This will require the migration of NICTS services before the expiry of the existing agreement on December 31, 2017.

The contract award is also intended to help realise cost reduction aims through the introduction of commoditised solutions to support existing service demands.

The agreement is said to comply with a cross-government strategy calling for commoditised contracts to offer “a payment mechanism in alignment with usage.”

On behalf of the MoJ, NOMS has this month awarded two separate contracts via G-Cloud for service management support.

These include an agreement worth £92,000 for Squiz plus standard service management support functions and a £11,000 contract with Funnelback.

Related articles:

PAC: probation service ICT is “inefficient, unreliable and hard to use”

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