Public Services > Central Government

Cabinet Office minister Maude to set out transactions plans

David Bicknell Published 05 November 2012

Reports will detail next step for Government Digital agenda


The Cabinet Office is tomorrow expected to publish three reports that set out the government's transactional agenda.

The reports, which include the government's digital strategy and digital efficiency plans as well as a report on the 'digital landscape', will detail how the government plans to make its services 'digital by default' and save billions of pounds.

The digital efficiency report is part of a process that began with the April 2012 Budget Statement, which committed the government to delivering online services that will go live only if the responsible minister can demonstrate that they themselves can use the service from 2014. That means cross-government and individual departmental digital strategies must be published by the end of 2012, setting out how new and redesigned services will meet the 2014 goal.

The reports are understood to say that the opportunity offered by bringing transactional services offered by central government online is considerable, while adding that the savings made from greater digitisation of transactions, including their back-end processes, can be achieved whilst maintaining and ultimately improving service quality.

The digital efficiency report is likely to outline the financial benefits of going digital to departments and the government as a whole and will help guide departmental strategies for 2013/14. It is also understood that the Cabinet Office plans to support improved digital capability across departments, with service managers likely to be offered training to highlight the strategic opportunities offered by a 'digital by default' approach.


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