Public Services > Central Government

Australian digital transformation gets a new leader

David Bicknell Published 05 April 2017

Gavin Slater, a former National Australia Bank executive, will be new chief executive of the Digital Transformation Agency


The Australian government has a new figure leading its Digital Transformation Agency (DTA).

Gavin Slater, a former National Australia Bank (NAB) executive, will be chief executive of the agency, taking over the reins from interim chief executive Nerida O’Loughlin.

Slater was previously a member of NAB’s Group Executive team where he drove a widespread digital transformation agenda across large, customer service businesses. 

Assistant Minister for Cities and Digital Transformation Angus Taylor said Slater had led initiatives that overhauled NAB’s technology environment and delivered significantly improved customer experience. 

“Gavin has a proven track record in driving transformational change to respond to digital disruption," Taylor said.

 “He well understands the challenges faced by government agencies as they seek to transform their own services to better meet the needs of users.

“His experience will be invaluable as we move forward with whole-of-government improvements in digital delivery, a review of all major IT projects across government, as well as significant changes in the way we procure ICT services," Taylor said.

Slater will assume the CEO role from May 1.

“I am excited to be taking up this important position,” he said. “Making services simpler, faster and easier to use has been at the core of my leadership impact over many years. In support of the Prime Minister’s vision, I look forward to bringing my skills, experience and passion to the public sector as it looks to improve services to benefit all Australians." 

The Australian government’s digital transformation progress has seen plenty of upheaval in recent months. The original Digital Transformation Office (DTO), headed by Paul Shetler, was folded into the new agency, seemingly downgrading his role. O’Loughlin then took over as an interim leader and she is now being replaced by another new face in Slater.






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