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Central government Features

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1-15 of 216 results
The ‘internal customer’ as the customer
Dave Aspindle, Head of Public Sector at Littlefish explains how getting the Service Desk right can dramatically improve the experience for the ‘internal customer’, in turn improving government’s efficiency
Public Services > Central government > Features
Take the right approach to digital transformation and reap the greatest rewards
Public sector IT projects are too often the victims of rigid organisational cultures and short-term goal-setting, says Harry Metcalfe, managing director of dxw
Public Services > Central government > Features
Four ways out of the stalemate over Government-assured digital identity
It doesn’t take a Chess grandmaster to see what moves need to come next, argues Frank Joshi
Public Services > Central government > Features
Using WannaCry to bring GDPR up the priority list
Paul Heath, Regional Director, UK&I Public Sector at McAfee, explains how healthcare CISOs can leverage WannaCry to get the board to act on GDPR
Public Services > Central government > Features
Will Technology Services 2 changes open up public sector procurement to SMEs?
Public sector frameworks will only be successful if they give buyers what they need, says Fordway managing director Richard Blanford
Public Services > Central government > Features
Spreadsheets: the Achilles' heel of GDPR compliance efforts
Andrew Beverley, founder and managing director of Ctrl O, warns that corporate and public sector GDPR compliance plans could be derailed by spreadsheet over-reliance
Public Services > Central government > Features
The end of paper: the leveraging of PDF in government
As paper records acceptance reaches the end of the line, Duff Johnson, executive director of the PDF Association, considers the future of the Portable Document Format in government agencies
Public Services > Central government > Features
Cyber defence in depth: high walls alone won’t defend the castle
KPMG’s global head of technology transformation for Infrastructure, Government and Healthcare Mike Stone warns it’s not whether a network has been breached, it’s whether you can protect the organisation’s ‘crown jewels’: its data and information
Public Services > Central government > Features
The Government needs to act now to make sure AI is responsibly developed and used
Tina Hallett, Government and Public Services leader at PwC says AI can be a force for good. But there needs to be careful thought in putting the needs of public services users first
Public Services > Central government > Features
Brokering, not breaking the Digital Economy
Brexit isn’t the only thing that needs a new era of cooperation and partnership, argues Frank Joshi
Public Services > Central government > Features
Building the Smarter State
Owen Spottiswoode, Head of Public Services at techUK, asks what Government and Industry can do to build the innovative public services of tomorrow?
Public Services > Central government > Features
SIAM – really putting the management into service integration
Jon Morley, service delivery manager of Littlefish, explores the challenges of the SIAM model and what is needed for it to work
Public Services > Central government > Features
UK government – setting IT trends?
BJSS managing consultant Kate Bassett says the public sector, once regarded as a follower, is now a trendsetter and, through its use of agile, open source and cloud, has leapfrogged the private sector
Public Services > Central government > Features
What is One Team Government?
Kit Collingwood–Richardson, who leads the data team at Universal Credit in the Department for Work and Pensions, outlines the growing thinking behind breaking down barriers to make government more effective
Public Services > Central government > Features
Why shelve digital government? It was only a General Election!
The hung Parliament might actually turn out to be the best possible outcome for advancing digital government, argues Frank Joshi
Public Services > Central government > Features
1-15 of 216 results







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